Back to Resources

The Agency Model Isn’t Dead. It’s Evolving (and the Smart Ones Are Evolving With It)

The agency obituary gets written every year. In house teams are rising. AI is automating production. Brands want partners, not “agencies”. On the surface it is easy to believe the model is finished. The reality on the ground is different. Independent agencies are still winning, growing and exiting. The gap is simply widening between those clinging to the old retainers plus projects playbook and those rebuilding their commercial, operational and leadership systems for a world of procurement pressure, AI and always on performance. This article looks at what is actually changing in the agency model, where the new leverage points sit, and what smart founders are doing now to evolve instead of wait it out.

by  
Luke Tobin
Why the real divide is not agencies vs in-house or AI, but between shops clinging to the old playbook and those rebuilding their model for 2026.
The Real Story: It’s Not Creativity That’s in Crisis. Its Structure
What’s Being Lost Along the Way
The Real Opportunity: Adaptation as Advantage
The Skills That Define the New Era
The Unusual Group Lens: Evolution, Engineered
What’s Actually Dying (and What’s Being Born)
Final Word
Subscribe to newsletter
Get founder-focused insights, agency growth tips, and practical strategies
Subscribe
Subscribe
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Why the real divide is not agencies vs in-house or AI, but between shops clinging to the old playbook and those rebuilding their model for 2026.

Every few years, someone declares advertising dead.
It isn’t.
The industry isn’t dying. It’s maturing.

The UK ad market is still worth over £42 billion. Global spend keeps rising.
The demand hasn’t disappeared.
What’s collapsing is the old way of supplying it.

The traditional agency model, built on hierarchy, pitch-driven revenue, and process bloat, was never designed for a world of AI, in-housing, and real-time analytics.

So when people say “the old agency model is dead,” what they really mean is that the market’s tolerance for inefficiency is over.

The Real Story: It’s Not Creativity That’s in Crisis. Its Structure

AI hasn’t killed agencies. It has stripped away the padding.
The ones that survive will evolve from execution partners to outcome platforms.

Let’s be honest about what’s changing.

  1. AI and Automation
    What used to take a team of specialists now happens in seconds.
    Bidding, copy iteration, sentiment analysis: all automated.
    The question isn’t whether AI will replace agencies.
    It’s whether agencies can replace their own inefficiencies.

    The winners will use AI to amplify creativity, not outsource it.

  2. Short-Termism Over Brand Building
    Procurement now rules the boardroom.
    Every CMO is under pressure to show results this quarter.
    Brand building used to be the north star; now it’s a nice-to-have.

    But performance without narrative is just noise.
    The agencies breaking through today merge both: measurable storytelling that moves hearts and dashboards.

  3. In-Housing
    Brands are hiring internally, armed with data dashboards and AI assistants.
    They don’t want middlemen. They want mastery.
    Agencies that survive will do so because they bring specialisation, not scale.

  4. Fragmented Media
    Ten years ago, you could plan campaigns on one spreadsheet.
    Today, audiences are spread across fifty platforms and formats.
    The agencies thriving in that chaos see it not as a problem but as a moat, a complexity clients will always pay to simplify.

  5. New Client Expectations
    Clients no longer want an army of account execs.
    They want a partner who sees the full picture: data, strategy, creative, and delivery in one view.

The industry isn’t shrinking. It’s shedding its dead weight.

What’s Being Lost Along the Way

Progress has a cost, and the casualty right now is courage.

  1. Creativity and Instinct
    In the race to optimise, we’ve lost our gut.
    The campaigns that once defined eras now die in spreadsheets.
    Data tells you what’s safe. It rarely tells you what’s great.

  2. Long-Term Thinking
    Brand equity doesn’t show up in this quarter’s P&L.
    It’s harder to defend when everyone’s chasing weekly ROI.
    The agencies that rediscover long-term thinking will own the next decade.

  3. Risk Appetite
    Advertising’s golden age was built on boldness.
    Today, risk is a line item for procurement.
    But no brand ever became iconic by optimising its way there.

AI can write copy.
But it can’t write culture.

The Real Opportunity: Adaptation as Advantage

The narrative that “advertising is dying” is lazy.
What’s dying is complacency.

Because behind the noise, independents are thriving.
Ninety-nine percent of UK agencies are independent.
They generate £26.7 billion in turnover and employ more than 230,000 people.

The real question isn’t whether independence can survive.
The question is whether founders will evolve faster than the systems they built.

Independents can move faster.
They can install automation in weeks, not years.
They can adapt pricing models, embed defensibility, and change strategy without waiting for board approval.

But agility without architecture still collapses.

That’s why founders burn out.
They have ideas, demand, and even revenue, but no structure to sustain it.

“The future of agencies won’t be decided by size or spend.
It’ll be decided by who built the better operating system.”  Luke Tobin

The Skills That Define the New Era

If the last generation of agencies won on craft, the next will win on comprehension.

The edge now belongs to those who can bridge:

  • Creative fluency: the human spark AI can’t imitate

  • Analytical rigour: turning data into decisions

  • Operational discipline: systems that scale without chaos

This isn’t about killing creativity.
It’s about quantifying it.

The Unusual Group Lens: Evolution, Engineered

At Unusual Group, we’ve seen hundreds of founders caught in the same trap: too creative to slow down, too operationally stretched to scale up.

So we built a model that lets them do both.

The Unusual Method™ isn’t a course. It’s an operating framework for evolution.

It hardwires:

  • Revenue architecture: predictable retainers replacing project chaos

  • Leadership design: succession built into the DNA, not left to chance

  • AI transformation: efficiency that drives valuation, not hype

  • Exit readiness: systems and evidence buyers can actually underwrite

This is how you stay independent and institutional-grade.
It’s how you grow without selling out.

What’s Actually Dying (and What’s Being Born)

What’s dying isn’t the agency model.
It’s the illusion that creativity alone is enough.

What’s being born is a new breed of agency:

  • Lean, data-fluent, system-strong

  • Tech-enabled but human-led

  • Independent yet investment-ready

This is the great reshuffle.
Legacy holding companies are shrinking, while founder-led platforms rise.

It’s not the end of the agency era.
It’s the start of agency 2.0: smaller, smarter, and built to last.

Final Word

Advertising isn’t dying. It’s evolving.

The market hasn’t lost its appetite for creativity.
It has just stopped funding inefficiency.

AI didn’t kill agencies.
It exposed which ones were never built for longevity.

The future belongs to the founders who stop mourning what’s gone and start building what’s next.

The industry isn’t collapsing.
It’s compounding.

The agency model isn’t dead. It just outgrew the people still trying to run it. Book a confidential conversation about how to evolve your agency’s infrastructure before the market forces you to.

FAQs

Make your exit inevitable.

Join our next cohort and unlock world-class tools for removing bottlenecks, unlocking growth and solidifying your exit strategy.